## Support Options

*CartoDB.js v3.15* is **no longer being actively developed**. Major bugs will be addressed as needed.

You can check out the new release of *CARTO.js v4* in the [documentation](https://carto.com/developers/carto-js/) and its [support options](https://carto.com/developers/carto-js/support/support-options/).

However, if you feel stuck, there are many ways to find help.

* Ask a question on [GIS StackExchange](https://gis.stackexchange.com/questions/tagged/carto) using the `CARTO` tag.
* [Report an issue](https://github.com/CartoDB/carto.js/issues) in Github.
* Enterprise Plan customers have additional access to enterprise-level support through CARTO's support representatives.

If you just want to describe an issue or share an idea, just <a class="typeform-share" href="https://cartohq.typeform.com/to/mH6RRl" data-mode="popup" target="blank"> send your feedback</a><script>(function() { var qs,js,q,s,d=document, gi=d.getElementById, ce=d.createElement, gt=d.getElementsByTagName, id="typef_orm_share", b="https://embed.typeform.com/"; if(!gi.call(d,id)){ js=ce.call(d,"script"); js.id=id; js.src=b+"embed.js"; q=gt.call(d,"script")[0]; q.parentNode.insertBefore(js,q) } })() </script>.