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65 lines
2.2 KiB
65 lines
2.2 KiB
---
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name: Bug report
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about: How to create a proper bug report
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title: ''
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labels: ''
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assignees: ''
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---
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First of all, please say "Hi" or "Hello", it doesn't cost much.
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1. **Describe the bug** (mandatory)
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A clear and concise description of what the bug is.
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Also, if applicable, **do you reproduce it with linphone-android latest release from the Play Store?**
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**If the issue is about the SDK (build, issue, etc...) open the ticket in the [linphone-sdk](https://github.com/BelledonneCommunications/linphone-sdk) repository or one of it's submodules!**
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2. **To Reproduce** (mandatory)
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Please detail steps to reproduce the behavior.
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3. **Expected behavior** (mandatory)
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A clear and concise description of what you expected to happen.
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4. **Please complete the following information** (mandatory)
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- Device: [e.g. Samsung Note 20 Ultra]
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- OS: [e.g. Android 12]
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- Version of the App [e.g. 4.6.11]
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- Version of the SDK [e.g 5.1.48]
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- Where you did got it from (Play Store, F-Droid, local build)
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- Please tell us if your Android is a Lineage OS or another variant.
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If you are using a SDK that isn't the latest release, please update first as it's likely your issue is already solved.
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5. **SDK logs** (mandatory)
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Enable debug logs in advanced section of the settings, restart the app, reproduce the issue and then go back to advanced settings, click on "Send logs" and copy/paste the link here.
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It's also explained [in the README](https://github.com/BelledonneCommunications/linphone-android#behavior-issue).
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In case of a call issue, please attach logs from both devices!
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6. **Adb logcat logs** (mandatory if native crash)
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In case of a crash of the app, please also provide the symbolized stack trace of the crash using adb logcat.
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Here's the command for a arm64 device: `adb logcat | grep ndk-stack -sym <sdk build directory>/libs-debug/arm64-v8a/`
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For more information, please refer to [this section of the README](https://github.com/BelledonneCommunications/linphone-android#native-crash) file.
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7. **Screenshots** (optionnal)
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If applicable, add screenshots to help explain your problem.
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8. **Additional context** (optionnal)
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Add any other context about the problem here.
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Thank you in advance for filling bug reports properly! |