bigbluebutton-Github/.github/ISSUE_TEMPLATE/installation-issue.md
basisbit f265760fa4 improve issue template process
- Added config.yml for support sources outside of Github based on list from bigbluebutton.org
- Added comment to each issue template about this issue tracker not being for general support questions
- Deleted the general-issue.md template to try to steer support requests to the google groups/forums
2020-05-04 12:39:37 +02:00

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Markdown

---
name: Installation issue (not a support question)
about: Template for issues encountered during installation
title: ''
labels: ''
assignees: ''
---
<!--PLEASE DO NOT FILE ISSUES FOR GENERAL SUPPORT QUESTIONS.
This issue tracker is only for bbb development related issues.
For support of BBB installation problems ask in the forum:
https://groups.google.com/forum/#!forum/bigbluebutton-setup -->
**Describe the bug**
A clear and concise description of what the bug is.
**Installation type**
Did you install manually or did you use the bbb-install script?
**Firewall and IP address type**
Is your server behind a NAT or firewall? Does your BBB server have its own IPv4 addres?
**Console output**
Please include the full console output from the install.
**Additional context**
Add any other context about the problem here.