---
name: Installation issue (not a support question)
about: Template for issues encountered during installation
title: ''
labels: 'deploy: installation'
assignees: ''

---

<!--PLEASE DO NOT FILE ISSUES FOR GENERAL SUPPORT QUESTIONS.
This issue tracker is only for bbb development related issues.
For support of BBB installation problems ask in the forum: 
https://groups.google.com/forum/#!forum/bigbluebutton-setup -->

**Describe the bug**
A clear and concise description of what the bug is.

**Installation type**
Did you install manually or did you use the bbb-install script?

**Firewall and IP address type**
Is your server behind a NAT or firewall? Does your BBB server have its own IPv4 addres?

**Console output**
Please include the full console output from the install.

**Additional context**
Add any other context about the problem here.