diff --git a/akka-bbb-apps/src/main/scala/org/bigbluebutton/SystemConfiguration.scala b/akka-bbb-apps/src/main/scala/org/bigbluebutton/SystemConfiguration.scala
index ffc94b6bab..6cf879b890 100755
--- a/akka-bbb-apps/src/main/scala/org/bigbluebutton/SystemConfiguration.scala
+++ b/akka-bbb-apps/src/main/scala/org/bigbluebutton/SystemConfiguration.scala
@@ -40,6 +40,7 @@ trait SystemConfiguration {
   lazy val checkVoiceRecordingInterval = Try(config.getInt("voiceConf.checkRecordingInterval")).getOrElse(19)
   lazy val syncVoiceUsersStatusInterval = Try(config.getInt("voiceConf.syncUserStatusInterval")).getOrElse(43)
   lazy val ejectRogueVoiceUsers = Try(config.getBoolean("voiceConf.ejectRogueVoiceUsers")).getOrElse(true)
+  lazy val dialInApprovalAudioPath = Try(config.getString("voiceConf.dialInApprovalAudioPath")).getOrElse("ivr/ivr-please_hold_while_party_contacted.wav")
 
   lazy val recordingChapterBreakLengthInMinutes = Try(config.getInt("recording.chapterBreakLengthInMinutes")).getOrElse(0)
 
diff --git a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/voice/UserJoinedVoiceConfEvtMsgHdlr.scala b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/voice/UserJoinedVoiceConfEvtMsgHdlr.scala
index 221db4e39a..5ea211ffec 100755
--- a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/voice/UserJoinedVoiceConfEvtMsgHdlr.scala
+++ b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/voice/UserJoinedVoiceConfEvtMsgHdlr.scala
@@ -63,6 +63,13 @@ trait UserJoinedVoiceConfEvtMsgHdlr extends SystemConfiguration {
         val guest = GuestWaiting(msg.body.intId, msg.body.callerIdName, Roles.VIEWER_ROLE, true, "", true, System.currentTimeMillis())
         GuestsWaiting.add(liveMeeting.guestsWaiting, guest)
         notifyModeratorsOfGuestWaiting(guest, liveMeeting.users2x, liveMeeting.props.meetingProp.intId)
+
+        VoiceApp.toggleUserAudioInVoiceConf(
+          liveMeeting,
+          outGW,
+          msg.body.voiceUserId,
+          false
+        )
       }
     }
 
diff --git a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/voice/VoiceApp.scala b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/voice/VoiceApp.scala
index 54146a56e5..776731fe41 100755
--- a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/voice/VoiceApp.scala
+++ b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/voice/VoiceApp.scala
@@ -353,4 +353,66 @@ object VoiceApp extends SystemConfiguration {
       )
     }
   }
+
+/** Toggle audio for the given user in voice conference.
+ *
+ * We first stop the current audio being played, preventing the playback
+ * to also mix the "You are the first person ..." audio.
+ * After that we check if we are turning on/off based on enabled param. If
+ * enabled is false we:
+ *  - play a sound to let user know that an action is required
+ *       (eg. guest approval) from the server/room.
+ *  - put the user on hold, so DTMFs for mute / deaf mute are also disabled
+ *  - mute the user (other participants won't hear users's audio)
+ *  - deaf the user (user won't hear other participant's audio)
+ * If disabled, we remove user from hold, mute and deaf states, allowing the
+ * user to interact with the room.
+ */
+  def toggleUserAudioInVoiceConf(
+    liveMeeting: LiveMeeting,
+    outGW:       OutMsgRouter,
+    voiceUserId: String,
+    enabled: Boolean
+  ): Unit = {
+    val stopEvent = MsgBuilder.buildStopSoundInVoiceConfSysMsg(
+      liveMeeting.props.meetingProp.intId,
+      liveMeeting.props.voiceProp.voiceConf,
+      ""
+    )
+    outGW.send(stopEvent)
+
+    if (!enabled) {
+      val playEvent = MsgBuilder.buildPlaySoundInVoiceConfSysMsg(
+        liveMeeting.props.meetingProp.intId,
+        liveMeeting.props.voiceProp.voiceConf,
+        voiceUserId,
+        dialInApprovalAudioPath
+      )
+      outGW.send(playEvent)
+    }
+
+    val holdEvent = MsgBuilder.buildHoldUserInVoiceConfSysMsg(
+      liveMeeting.props.meetingProp.intId,
+      liveMeeting.props.voiceProp.voiceConf,
+      voiceUserId,
+      !enabled
+    )
+    outGW.send(holdEvent)
+
+    val muteEvent = MsgBuilder.buildMuteUserInVoiceConfSysMsg(
+      liveMeeting.props.meetingProp.intId,
+      liveMeeting.props.voiceProp.voiceConf,
+      voiceUserId,
+      !enabled
+    )
+    outGW.send(muteEvent)
+
+    val deafEvent = MsgBuilder.buildDeafUserInVoiceConfSysMsg(
+      liveMeeting.props.meetingProp.intId,
+      liveMeeting.props.voiceProp.voiceConf,
+      voiceUserId,
+      !enabled
+    )
+    outGW.send(deafEvent)
+  }
 }
diff --git a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/AnalyticsActor.scala b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/AnalyticsActor.scala
index 126a99f0a5..ca6bc9f171 100755
--- a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/AnalyticsActor.scala
+++ b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/AnalyticsActor.scala
@@ -65,6 +65,10 @@ class AnalyticsActor(val includeChat: Boolean) extends Actor with ActorLogging {
       case m: RecordingStartedVoiceConfEvtMsg                => logMessage(msg)
       case m: MuteUserCmdMsg                                 => logMessage(msg)
       case m: MuteUserInVoiceConfSysMsg                      => logMessage(msg)
+      case m: DeafUserInVoiceConfSysMsg                      => logMessage(msg)
+      case m: HoldUserInVoiceConfSysMsg                      => logMessage(msg)
+      case m: PlaySoundInVoiceConfSysMsg                     => logMessage(msg)
+      case m: StopSoundInVoiceConfSysMsg                     => logMessage(msg)
       case m: MuteAllExceptPresentersCmdMsg                  => logMessage(msg)
       case m: EjectUserFromVoiceCmdMsg                       => logMessage(msg)
       case m: MuteMeetingCmdMsg                              => logMessage(msg)
diff --git a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/FromAkkaAppsMsgSenderActor.scala b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/FromAkkaAppsMsgSenderActor.scala
index 9d46810e4a..15a5fbead9 100755
--- a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/FromAkkaAppsMsgSenderActor.scala
+++ b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/FromAkkaAppsMsgSenderActor.scala
@@ -49,6 +49,14 @@ class FromAkkaAppsMsgSenderActor(msgSender: MessageSender)
         msgSender.send(toVoiceConfRedisChannel, json)
       case MuteUserInVoiceConfSysMsg.NAME =>
         msgSender.send(toVoiceConfRedisChannel, json)
+      case DeafUserInVoiceConfSysMsg.NAME =>
+        msgSender.send(toVoiceConfRedisChannel, json)
+      case HoldUserInVoiceConfSysMsg.NAME =>
+        msgSender.send(toVoiceConfRedisChannel, json)
+      case PlaySoundInVoiceConfSysMsg.NAME =>
+        msgSender.send(toVoiceConfRedisChannel, json)
+      case StopSoundInVoiceConfSysMsg.NAME =>
+        msgSender.send(toVoiceConfRedisChannel, json)
       case StartRecordingVoiceConfSysMsg.NAME =>
         msgSender.send(toVoiceConfRedisChannel, json)
       case StopRecordingVoiceConfSysMsg.NAME =>
diff --git a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/message/handlers/guests/GuestsWaitingApprovedMsgHdlr.scala b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/message/handlers/guests/GuestsWaitingApprovedMsgHdlr.scala
index ceb53eb1de..afebbae7ce 100755
--- a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/message/handlers/guests/GuestsWaitingApprovedMsgHdlr.scala
+++ b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/message/handlers/guests/GuestsWaitingApprovedMsgHdlr.scala
@@ -45,6 +45,23 @@ trait GuestsWaitingApprovedMsgHdlr extends HandlerHelpers with RightsManagementT
                     false,
                     "freeswitch"
                   )
+                  VoiceUsers.findWithIntId(
+                    liveMeeting.voiceUsers,
+                    dialInUser.intId
+                  ) match {
+                      case Some(vu) =>
+                        VoiceApp.toggleUserAudioInVoiceConf(
+                          liveMeeting,
+                          outGW,
+                          vu.voiceUserId,
+                          true
+                        )
+                      case None =>
+                        println(s"Skipping transferring dial-in user to the "
+                          + "voiceconf: dial-in user already left. meetingId= "
+                          + "${liveMeeting.props.meetingProp.intId}, userId="
+                          + "${dialInUser.intId}")
+                    }
                 } else {
                   VoiceApp.removeUserFromVoiceConf(liveMeeting, outGW, dialInUser.extId)
                   val event = MsgBuilder.buildEjectUserFromVoiceConfSysMsg(liveMeeting.props.meetingProp.intId, liveMeeting.props.voiceProp.voiceConf, g.guest)
diff --git a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/message/senders/MsgBuilder.scala b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/message/senders/MsgBuilder.scala
index 8b4ce3d073..0b1db206b5 100755
--- a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/message/senders/MsgBuilder.scala
+++ b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core2/message/senders/MsgBuilder.scala
@@ -336,6 +336,46 @@ object MsgBuilder {
     BbbCommonEnvCoreMsg(envelope, event)
   }
 
+  def buildDeafUserInVoiceConfSysMsg(meetingId: String, voiceConf: String, voiceUserId: String, deaf: Boolean): BbbCommonEnvCoreMsg = {
+    val routing = collection.immutable.HashMap("sender" -> "bbb-apps-akka")
+    val envelope = BbbCoreEnvelope(DeafUserInVoiceConfSysMsg.NAME, routing)
+    val body = DeafUserInVoiceConfSysMsgBody(voiceConf, voiceUserId, deaf)
+    val header = BbbCoreHeaderWithMeetingId(DeafUserInVoiceConfSysMsg.NAME, meetingId)
+    val event = DeafUserInVoiceConfSysMsg(header, body)
+
+    BbbCommonEnvCoreMsg(envelope, event)
+  }
+
+  def buildHoldUserInVoiceConfSysMsg(meetingId: String, voiceConf: String, voiceUserId: String, hold: Boolean): BbbCommonEnvCoreMsg = {
+    val routing = collection.immutable.HashMap("sender" -> "bbb-apps-akka")
+    val envelope = BbbCoreEnvelope(HoldUserInVoiceConfSysMsg.NAME, routing)
+    val body = HoldUserInVoiceConfSysMsgBody(voiceConf, voiceUserId, hold)
+    val header = BbbCoreHeaderWithMeetingId(HoldUserInVoiceConfSysMsg.NAME, meetingId)
+    val event = HoldUserInVoiceConfSysMsg(header, body)
+
+    BbbCommonEnvCoreMsg(envelope, event)
+  }
+
+  def buildPlaySoundInVoiceConfSysMsg(meetingId: String, voiceConf: String, voiceUserId: String, soundPath: String): BbbCommonEnvCoreMsg = {
+    val routing = collection.immutable.HashMap("sender" -> "bbb-apps-akka")
+    val envelope = BbbCoreEnvelope(PlaySoundInVoiceConfSysMsg.NAME, routing)
+    val body = PlaySoundInVoiceConfSysMsgBody(voiceConf, voiceUserId, soundPath)
+    val header = BbbCoreHeaderWithMeetingId(PlaySoundInVoiceConfSysMsg.NAME, meetingId)
+    val event = PlaySoundInVoiceConfSysMsg(header, body)
+
+    BbbCommonEnvCoreMsg(envelope, event)
+  }
+
+  def buildStopSoundInVoiceConfSysMsg(meetingId: String, voiceConf: String, voiceUserId: String): BbbCommonEnvCoreMsg = {
+    val routing = collection.immutable.HashMap("sender" -> "bbb-apps-akka")
+    val envelope = BbbCoreEnvelope(StopSoundInVoiceConfSysMsg.NAME, routing)
+    val body = StopSoundInVoiceConfSysMsgBody(voiceConf, voiceUserId)
+    val header = BbbCoreHeaderWithMeetingId(StopSoundInVoiceConfSysMsg.NAME, meetingId)
+    val event = StopSoundInVoiceConfSysMsg(header, body)
+
+    BbbCommonEnvCoreMsg(envelope, event)
+  }
+
   def buildBreakoutRoomEndedEvtMsg(meetingId: String, userId: String, breakoutRoomId: String): BbbCommonEnvCoreMsg = {
     val routing = Routing.addMsgToClientRouting(MessageTypes.BROADCAST_TO_MEETING, meetingId, userId)
     val envelope = BbbCoreEnvelope(BreakoutRoomEndedEvtMsg.NAME, routing)
diff --git a/akka-bbb-apps/src/universal/conf/application.conf b/akka-bbb-apps/src/universal/conf/application.conf
index f44cfd6062..60ee61d713 100755
--- a/akka-bbb-apps/src/universal/conf/application.conf
+++ b/akka-bbb-apps/src/universal/conf/application.conf
@@ -88,6 +88,10 @@ voiceConf {
   syncUserStatusInterval = 41
   # Voice users with no matching user record
   ejectRogueVoiceUsers = true
+
+  # Path to the audio file being played when dial-in user is waiting for
+  # approval. This can be relative to FreeSWITCH sounds folder
+  dialInApprovalAudioPath = "ivr/ivr-please_hold_while_party_contacted.wav"
 }
 
 recording {
diff --git a/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/ConnectionManager.java b/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/ConnectionManager.java
index d87f80422e..f66a2e3a69 100755
--- a/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/ConnectionManager.java
+++ b/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/ConnectionManager.java
@@ -204,6 +204,34 @@ public class ConnectionManager {
 		}
 	}
 
+	public void deaf(DeafUserCommand duc) {
+		Client c = manager.getESLClient();
+		if (c.canSend()) {
+			c.sendAsyncApiCommand(duc.getCommand(), duc.getCommandArgs());
+		}
+	}
+
+	public void hold(HoldUserCommand huc) {
+		Client c = manager.getESLClient();
+		if (c.canSend()) {
+			c.sendAsyncApiCommand(huc.getCommand(), huc.getCommandArgs());
+		}
+	}
+
+	public void playSound(PlaySoundCommand psc) {
+		Client c = manager.getESLClient();
+		if (c.canSend()) {
+			c.sendAsyncApiCommand(psc.getCommand(), psc.getCommandArgs());
+		}
+	}
+
+	public void stopSound(StopSoundCommand ssc) {
+		Client c = manager.getESLClient();
+		if (c.canSend()) {
+			c.sendAsyncApiCommand(ssc.getCommand(), ssc.getCommandArgs());
+		}
+	}
+
 	public void tranfer(TransferUserToMeetingCommand tutmc) {
 		Client c = manager.getESLClient();
 		if (c.canSend()) {
diff --git a/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/FreeswitchApplication.java b/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/FreeswitchApplication.java
index 90fbcd590c..9acdcc5672 100755
--- a/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/FreeswitchApplication.java
+++ b/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/FreeswitchApplication.java
@@ -28,6 +28,10 @@ import org.bigbluebutton.freeswitch.voice.freeswitch.actions.EjectUserCommand;
 import org.bigbluebutton.freeswitch.voice.freeswitch.actions.FreeswitchCommand;
 import org.bigbluebutton.freeswitch.voice.freeswitch.actions.GetAllUsersCommand;
 import org.bigbluebutton.freeswitch.voice.freeswitch.actions.MuteUserCommand;
+import org.bigbluebutton.freeswitch.voice.freeswitch.actions.DeafUserCommand;
+import org.bigbluebutton.freeswitch.voice.freeswitch.actions.HoldUserCommand;
+import org.bigbluebutton.freeswitch.voice.freeswitch.actions.PlaySoundCommand;
+import org.bigbluebutton.freeswitch.voice.freeswitch.actions.StopSoundCommand;
 import org.bigbluebutton.freeswitch.voice.freeswitch.actions.RecordConferenceCommand;
 import org.bigbluebutton.freeswitch.voice.freeswitch.actions.TransferUserToMeetingCommand;
 import org.bigbluebutton.freeswitch.voice.freeswitch.actions.*;
@@ -123,6 +127,26 @@ public class FreeswitchApplication implements  IDelayedCommandListener{
     queueMessage(mpc);
   }
 
+  public void deafUser(String voiceConfId, String voiceUserId, Boolean deaf) {
+    DeafUserCommand duc = new DeafUserCommand(voiceConfId, voiceUserId, deaf, USER);
+    queueMessage(duc);
+  }
+
+  public void holdUser(String voiceConfId, String voiceUserId, Boolean hold) {
+    HoldUserCommand huc = new HoldUserCommand(voiceConfId, voiceUserId, hold, USER);
+    queueMessage(huc);
+  }
+
+  public void playSound(String voiceConfId, String voiceUserId, String soundPath) {
+    PlaySoundCommand psc = new PlaySoundCommand(voiceConfId, voiceUserId, soundPath, USER);
+    queueMessage(psc);
+  }
+
+  public void stopSound(String voiceConfId, String voiceUserId) {
+    StopSoundCommand ssc = new StopSoundCommand(voiceConfId, voiceUserId, USER);
+    queueMessage(ssc);
+  }
+
   public void eject(String voiceConfId, String voiceUserId) {
     EjectUserCommand mpc = new EjectUserCommand(voiceConfId, voiceUserId, USER);
     queueMessage(mpc);
@@ -158,6 +182,18 @@ public class FreeswitchApplication implements  IDelayedCommandListener{
           } else if (command instanceof MuteUserCommand) {
             MuteUserCommand cmd = (MuteUserCommand) command;
             manager.mute(cmd);
+          } else if (command instanceof DeafUserCommand) {
+            DeafUserCommand cmd = (DeafUserCommand) command;
+            manager.deaf(cmd);
+          } else if (command instanceof HoldUserCommand) {
+            HoldUserCommand cmd = (HoldUserCommand) command;
+            manager.hold(cmd);
+          } else if (command instanceof PlaySoundCommand) {
+            PlaySoundCommand cmd = (PlaySoundCommand) command;
+            manager.playSound(cmd);
+          } else if (command instanceof StopSoundCommand) {
+            StopSoundCommand cmd = (StopSoundCommand) command;
+            manager.stopSound(cmd);
           } else if (command instanceof EjectUserCommand) {
             EjectUserCommand cmd = (EjectUserCommand) command;
             manager.eject(cmd);
diff --git a/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/actions/DeafUserCommand.java b/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/actions/DeafUserCommand.java
new file mode 100644
index 0000000000..12c67136bc
--- /dev/null
+++ b/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/actions/DeafUserCommand.java
@@ -0,0 +1,40 @@
+/**
+* BigBlueButton open source conferencing system - http://www.bigbluebutton.org/
+*
+* Copyright (c) 2022 BigBlueButton Inc. and by respective authors (see below).
+*
+* This program is free software; you can redistribute it and/or modify it under the
+* terms of the GNU Lesser General Public License as published by the Free Software
+* Foundation; either version 3.0 of the License, or (at your option) any later
+* version.
+*
+* BigBlueButton is distributed in the hope that it will be useful, but WITHOUT ANY
+* WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A
+* PARTICULAR PURPOSE. See the GNU Lesser General Public License for more details.
+*
+* You should have received a copy of the GNU Lesser General Public License along
+* with BigBlueButton; if not, see <http://www.gnu.org/licenses/>.
+*
+*/
+package org.bigbluebutton.freeswitch.voice.freeswitch.actions;
+
+public class DeafUserCommand extends FreeswitchCommand {
+
+    private final String participant;
+    private final Boolean deaf;
+
+    public DeafUserCommand(String room, String participant, Boolean deaf, String requesterId) {
+            super(room, requesterId);
+            this.participant = participant;
+            this.deaf = deaf;
+    }
+
+    @Override
+    public String getCommandArgs() {
+            String action = "undeaf";
+            if (deaf) action = "deaf";
+
+            return room + SPACE + action + SPACE + participant;
+    }
+
+}
diff --git a/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/actions/HoldUserCommand.java b/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/actions/HoldUserCommand.java
new file mode 100644
index 0000000000..43ec940327
--- /dev/null
+++ b/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/actions/HoldUserCommand.java
@@ -0,0 +1,40 @@
+/**
+* BigBlueButton open source conferencing system - http://www.bigbluebutton.org/
+*
+* Copyright (c) 2022 BigBlueButton Inc. and by respective authors (see below).
+*
+* This program is free software; you can redistribute it and/or modify it under the
+* terms of the GNU Lesser General Public License as published by the Free Software
+* Foundation; either version 3.0 of the License, or (at your option) any later
+* version.
+*
+* BigBlueButton is distributed in the hope that it will be useful, but WITHOUT ANY
+* WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A
+* PARTICULAR PURPOSE. See the GNU Lesser General Public License for more details.
+*
+* You should have received a copy of the GNU Lesser General Public License along
+* with BigBlueButton; if not, see <http://www.gnu.org/licenses/>.
+*
+*/
+package org.bigbluebutton.freeswitch.voice.freeswitch.actions;
+
+public class HoldUserCommand extends FreeswitchCommand {
+
+    private final String participant;
+    private final Boolean hold;
+
+    public HoldUserCommand(String room, String participant, Boolean hold, String requesterId) {
+            super(room, requesterId);
+            this.participant = participant;
+            this.hold = hold;
+    }
+
+    @Override
+    public String getCommandArgs() {
+            String action = "unhold";
+            if (hold) action = "hold";
+
+            return room + SPACE + action + SPACE + participant;
+    }
+
+}
diff --git a/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/actions/PlaySoundCommand.java b/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/actions/PlaySoundCommand.java
new file mode 100644
index 0000000000..b4aeba0e36
--- /dev/null
+++ b/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/actions/PlaySoundCommand.java
@@ -0,0 +1,40 @@
+/**
+* BigBlueButton open source conferencing system - http://www.bigbluebutton.org/
+*
+* Copyright (c) 2022 BigBlueButton Inc. and by respective authors (see below).
+*
+* This program is free software; you can redistribute it and/or modify it under the
+* terms of the GNU Lesser General Public License as published by the Free Software
+* Foundation; either version 3.0 of the License, or (at your option) any later
+* version.
+*
+* BigBlueButton is distributed in the hope that it will be useful, but WITHOUT ANY
+* WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A
+* PARTICULAR PURPOSE. See the GNU Lesser General Public License for more details.
+*
+* You should have received a copy of the GNU Lesser General Public License along
+* with BigBlueButton; if not, see <http://www.gnu.org/licenses/>.
+*
+*/
+package org.bigbluebutton.freeswitch.voice.freeswitch.actions;
+
+public class PlaySoundCommand extends FreeswitchCommand {
+
+    private final String participant;
+    private final String soundPath;
+
+    public PlaySoundCommand(String room, String participant, String soundPath, String requesterId) {
+            super(room, requesterId);
+            this.participant = participant;
+            this.soundPath = soundPath;
+    }
+
+    @Override
+    public String getCommandArgs() {
+            String action = "play";
+
+            return room + SPACE + action + SPACE
+                + this.soundPath + SPACE + participant;
+    }
+
+}
diff --git a/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/actions/StopSoundCommand.java b/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/actions/StopSoundCommand.java
new file mode 100644
index 0000000000..0c96fd310c
--- /dev/null
+++ b/akka-bbb-fsesl/src/main/java/org/bigbluebutton/freeswitch/voice/freeswitch/actions/StopSoundCommand.java
@@ -0,0 +1,37 @@
+/**
+* BigBlueButton open source conferencing system - http://www.bigbluebutton.org/
+*
+* Copyright (c) 2022 BigBlueButton Inc. and by respective authors (see below).
+*
+* This program is free software; you can redistribute it and/or modify it under the
+* terms of the GNU Lesser General Public License as published by the Free Software
+* Foundation; either version 3.0 of the License, or (at your option) any later
+* version.
+*
+* BigBlueButton is distributed in the hope that it will be useful, but WITHOUT ANY
+* WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A
+* PARTICULAR PURPOSE. See the GNU Lesser General Public License for more details.
+*
+* You should have received a copy of the GNU Lesser General Public License along
+* with BigBlueButton; if not, see <http://www.gnu.org/licenses/>.
+*
+*/
+package org.bigbluebutton.freeswitch.voice.freeswitch.actions;
+
+public class StopSoundCommand extends FreeswitchCommand {
+
+    private final String participant;
+
+    public StopSoundCommand(String room, String participant, String requesterId) {
+            super(room, requesterId);
+            this.participant = participant;
+    }
+
+    @Override
+    public String getCommandArgs() {
+            String action = "stop all";
+
+            return room + SPACE + action + SPACE + participant;
+    }
+
+}
diff --git a/akka-bbb-fsesl/src/main/scala/org/bigbluebutton/freeswitch/RxJsonMsgDeserializer.scala b/akka-bbb-fsesl/src/main/scala/org/bigbluebutton/freeswitch/RxJsonMsgDeserializer.scala
index 5df337fb31..c6557a5317 100755
--- a/akka-bbb-fsesl/src/main/scala/org/bigbluebutton/freeswitch/RxJsonMsgDeserializer.scala
+++ b/akka-bbb-fsesl/src/main/scala/org/bigbluebutton/freeswitch/RxJsonMsgDeserializer.scala
@@ -117,6 +117,78 @@ trait RxJsonMsgDeserializer {
     }
   }
 
+  def routeDeafUserInVoiceConfMsg(envelope: BbbCoreEnvelope, jsonNode: JsonNode): Unit = {
+    def deserialize(jsonNode: JsonNode): Option[DeafUserInVoiceConfSysMsg] = {
+      val (result, error) = JsonDeserializer.toBbbCommonMsg[DeafUserInVoiceConfSysMsg](jsonNode)
+      result match {
+        case Some(msg) => Some(msg.asInstanceOf[DeafUserInVoiceConfSysMsg])
+        case None =>
+          log.error("Failed to deserialize message: error: {} \n msg: {}", error, jsonNode)
+          None
+      }
+    }
+
+    for {
+      m <- deserialize(jsonNode)
+    } yield {
+      fsApp.deafUser(m.body.voiceConf, m.body.voiceUserId, m.body.deaf)
+    }
+  }
+
+  def routeHoldUserInVoiceConfMsg(envelope: BbbCoreEnvelope, jsonNode: JsonNode): Unit = {
+    def deserialize(jsonNode: JsonNode): Option[HoldUserInVoiceConfSysMsg] = {
+      val (result, error) = JsonDeserializer.toBbbCommonMsg[HoldUserInVoiceConfSysMsg](jsonNode)
+      result match {
+        case Some(msg) => Some(msg.asInstanceOf[HoldUserInVoiceConfSysMsg])
+        case None =>
+          log.error("Failed to deserialize message: error: {} \n msg: {}", error, jsonNode)
+          None
+      }
+    }
+
+    for {
+      m <- deserialize(jsonNode)
+    } yield {
+      fsApp.holdUser(m.body.voiceConf, m.body.voiceUserId, m.body.hold)
+    }
+  }
+
+  def routePlaySoundInVoiceConfMsg(envelope: BbbCoreEnvelope, jsonNode: JsonNode): Unit = {
+    def deserialize(jsonNode: JsonNode): Option[PlaySoundInVoiceConfSysMsg] = {
+      val (result, error) = JsonDeserializer.toBbbCommonMsg[PlaySoundInVoiceConfSysMsg](jsonNode)
+      result match {
+        case Some(msg) => Some(msg.asInstanceOf[PlaySoundInVoiceConfSysMsg])
+        case None =>
+          log.error("Failed to deserialize message: error: {} \n msg: {}", error, jsonNode)
+          None
+      }
+    }
+
+    for {
+      m <- deserialize(jsonNode)
+    } yield {
+      fsApp.playSound(m.body.voiceConf, m.body.voiceUserId, m.body.soundPath)
+    }
+  }
+
+  def routeStopSoundInVoiceConfMsg(envelope: BbbCoreEnvelope, jsonNode: JsonNode): Unit = {
+    def deserialize(jsonNode: JsonNode): Option[StopSoundInVoiceConfSysMsg] = {
+      val (result, error) = JsonDeserializer.toBbbCommonMsg[StopSoundInVoiceConfSysMsg](jsonNode)
+      result match {
+        case Some(msg) => Some(msg.asInstanceOf[StopSoundInVoiceConfSysMsg])
+        case None =>
+          log.error("Failed to deserialize message: error: {} \n msg: {}", error, jsonNode)
+          None
+      }
+    }
+
+    for {
+      m <- deserialize(jsonNode)
+    } yield {
+      fsApp.stopSound(m.body.voiceConf, m.body.voiceUserId)
+    }
+  }
+
   def routeTransferUserToVoiceConfMsg(envelope: BbbCoreEnvelope, jsonNode: JsonNode): Unit = {
     def deserialize(jsonNode: JsonNode): Option[TransferUserToVoiceConfSysMsg] = {
       val (result, error) = JsonDeserializer.toBbbCommonMsg[TransferUserToVoiceConfSysMsg](jsonNode)
diff --git a/akka-bbb-fsesl/src/main/scala/org/bigbluebutton/freeswitch/RxJsonMsgHdlrActor.scala b/akka-bbb-fsesl/src/main/scala/org/bigbluebutton/freeswitch/RxJsonMsgHdlrActor.scala
index 0d82974ffd..51a812eca0 100755
--- a/akka-bbb-fsesl/src/main/scala/org/bigbluebutton/freeswitch/RxJsonMsgHdlrActor.scala
+++ b/akka-bbb-fsesl/src/main/scala/org/bigbluebutton/freeswitch/RxJsonMsgHdlrActor.scala
@@ -42,6 +42,14 @@ class RxJsonMsgHdlrActor(val fsApp: FreeswitchApplication) extends Actor with Ac
         routeEjectUserFromVoiceConfMsg(envelope, jsonNode)
       case MuteUserInVoiceConfSysMsg.NAME =>
         routeMuteUserInVoiceConfMsg(envelope, jsonNode)
+      case DeafUserInVoiceConfSysMsg.NAME =>
+        routeDeafUserInVoiceConfMsg(envelope, jsonNode)
+      case HoldUserInVoiceConfSysMsg.NAME =>
+        routeHoldUserInVoiceConfMsg(envelope, jsonNode)
+      case PlaySoundInVoiceConfSysMsg.NAME =>
+        routePlaySoundInVoiceConfMsg(envelope, jsonNode)
+      case StopSoundInVoiceConfSysMsg.NAME =>
+        routeStopSoundInVoiceConfMsg(envelope, jsonNode)
       case TransferUserToVoiceConfSysMsg.NAME =>
         routeTransferUserToVoiceConfMsg(envelope, jsonNode)
       case StartRecordingVoiceConfSysMsg.NAME =>
diff --git a/bbb-common-message/src/main/scala/org/bigbluebutton/common2/msgs/VoiceConfMsgs.scala b/bbb-common-message/src/main/scala/org/bigbluebutton/common2/msgs/VoiceConfMsgs.scala
index 87aabea605..7abc4127c5 100755
--- a/bbb-common-message/src/main/scala/org/bigbluebutton/common2/msgs/VoiceConfMsgs.scala
+++ b/bbb-common-message/src/main/scala/org/bigbluebutton/common2/msgs/VoiceConfMsgs.scala
@@ -258,6 +258,46 @@ case class MeetingMutedEvtMsg(
 ) extends BbbCoreMsg
 case class MeetingMutedEvtMsgBody(muted: Boolean, mutedBy: String)
 
+/**
+ * Send to FS to deaf user in the voice conference.
+ */
+object DeafUserInVoiceConfSysMsg { val NAME = "DeafUserInVoiceConfSysMsg" }
+case class DeafUserInVoiceConfSysMsg(
+    header: BbbCoreHeaderWithMeetingId,
+    body:   DeafUserInVoiceConfSysMsgBody
+) extends BbbCoreMsg
+case class DeafUserInVoiceConfSysMsgBody(voiceConf: String, voiceUserId: String, deaf: Boolean)
+
+/**
+ * Send to FS to hold user in the voice conference.
+ */
+object HoldUserInVoiceConfSysMsg { val NAME = "HoldUserInVoiceConfSysMsg" }
+case class HoldUserInVoiceConfSysMsg(
+    header: BbbCoreHeaderWithMeetingId,
+    body:   HoldUserInVoiceConfSysMsgBody
+) extends BbbCoreMsg
+case class HoldUserInVoiceConfSysMsgBody(voiceConf: String, voiceUserId: String, hold: Boolean)
+
+/**
+ * Send to FS to play sound in the voice conference, or specific user
+ */
+object PlaySoundInVoiceConfSysMsg { val NAME = "PlaySoundInVoiceConfSysMsg" }
+case class PlaySoundInVoiceConfSysMsg(
+    header: BbbCoreHeaderWithMeetingId,
+    body:   PlaySoundInVoiceConfSysMsgBody
+) extends BbbCoreMsg
+case class PlaySoundInVoiceConfSysMsgBody(voiceConf: String, voiceUserId: String, soundPath: String)
+
+/**
+ * Send to FS to stop current sound in the voice conference, or specific user
+ */
+object StopSoundInVoiceConfSysMsg { val NAME = "StopSoundInVoiceConfSysMsg" }
+case class StopSoundInVoiceConfSysMsg(
+    header: BbbCoreHeaderWithMeetingId,
+    body:   StopSoundInVoiceConfSysMsgBody
+) extends BbbCoreMsg
+case class StopSoundInVoiceConfSysMsgBody(voiceConf: String, voiceUserId: String)
+
 /**
  * Received from FS that voice is being recorded.
  */