diff --git a/bigbluebutton-html5/imports/api/users/server/methods.js b/bigbluebutton-html5/imports/api/users/server/methods.js
index bf7007de1e..5e70dbd470 100644
--- a/bigbluebutton-html5/imports/api/users/server/methods.js
+++ b/bigbluebutton-html5/imports/api/users/server/methods.js
@@ -6,6 +6,7 @@ import changeRole from './methods/changeRole';
 import removeUser from './methods/removeUser';
 import toggleUserLock from './methods/toggleUserLock';
 import userActivitySign from './methods/userActivitySign';
+import userLeftMeeting from './methods/userLeftMeeting';
 
 Meteor.methods({
   setEmojiStatus,
@@ -15,4 +16,5 @@ Meteor.methods({
   validateAuthToken,
   toggleUserLock,
   userActivitySign,
+  userLeftMeeting,
 });
diff --git a/bigbluebutton-html5/imports/api/users/server/methods/userLeftMeeting.js b/bigbluebutton-html5/imports/api/users/server/methods/userLeftMeeting.js
new file mode 100644
index 0000000000..4723ba94e5
--- /dev/null
+++ b/bigbluebutton-html5/imports/api/users/server/methods/userLeftMeeting.js
@@ -0,0 +1,39 @@
+import { Meteor } from 'meteor/meteor';
+import { check } from 'meteor/check';
+import Logger from '/imports/startup/server/logger';
+import Users from '/imports/api/users';
+
+export default function userLeftMeeting(credentials) {
+  const {
+    meetingId,
+    requesterUserId,
+  } = credentials;
+
+  check(meetingId, String);
+  check(requesterUserId, String);
+
+  const selector = {
+    meetingId,
+    userId: requesterUserId,
+  };
+
+  const cb = (err, numChanged) => {
+    if (err) {
+      Logger.error(`leaving dummy user to collection: ${err}`);
+      return;
+    }
+    if (numChanged) {
+      Logger.info(`user left id=${requesterUserId} meeting=${meetingId}`);
+    }
+  };
+
+  return Users.update(
+    selector,
+    {
+      $set: {
+        loggedOut: true,
+      },
+    },
+    cb,
+  );
+}
diff --git a/bigbluebutton-html5/imports/api/users/server/modifiers/addUser.js b/bigbluebutton-html5/imports/api/users/server/modifiers/addUser.js
index cc5781dbd9..d10c706ace 100755
--- a/bigbluebutton-html5/imports/api/users/server/modifiers/addUser.js
+++ b/bigbluebutton-html5/imports/api/users/server/modifiers/addUser.js
@@ -82,6 +82,7 @@ export default function addUser(meetingId, user) {
         },
         inactivityCheck: false,
         responseDelay: 0,
+        loggedOut: false,
       },
       flat(user),
     ),
diff --git a/bigbluebutton-html5/imports/startup/client/base.jsx b/bigbluebutton-html5/imports/startup/client/base.jsx
index 24912538b2..bc90953982 100755
--- a/bigbluebutton-html5/imports/startup/client/base.jsx
+++ b/bigbluebutton-html5/imports/startup/client/base.jsx
@@ -161,6 +161,7 @@ class Base extends Component {
       meetingHasEnded,
       meetingIsBreakout,
       subscriptionsReady,
+      User,
     } = this.props;
 
     if ((loading || !subscriptionsReady) && !meetingHasEnded && meetingExist) {
@@ -175,7 +176,7 @@ class Base extends Component {
 
     if (meetingHasEnded && meetingIsBreakout) window.close();
 
-    if (meetingHasEnded && !meetingIsBreakout) {
+    if (((meetingHasEnded && !meetingIsBreakout)) || (codeError && (User && User.loggedOut))) {
       AudioManager.exitAudio();
       return (<MeetingEnded code={codeError} />);
     }
@@ -216,6 +217,7 @@ const BaseContainer = withTracker(() => {
   let breakoutRoomSubscriptionHandler;
   let meetingModeratorSubscriptionHandler;
 
+  const User = Users.findOne({ intId: credentials.requesterUserId });
   const meeting = Meetings.findOne({ meetingId });
   if (meeting) {
     const { meetingEnded } = meeting;
@@ -226,6 +228,7 @@ const BaseContainer = withTracker(() => {
   const ejected = Users.findOne({ userId: Auth.userID, ejected: true });
   if (Session.get('codeError')) {
     return {
+      User,
       meetingHasEnded: !!meeting && meeting.meetingEnded,
       approved,
       ejected,
@@ -235,7 +238,6 @@ const BaseContainer = withTracker(() => {
 
   let userSubscriptionHandler;
 
-  const User = Users.findOne({ intId: credentials.requesterUserId });
 
   Breakouts.find().observeChanges({
     added() {
diff --git a/bigbluebutton-html5/imports/ui/components/nav-bar/settings-dropdown/component.jsx b/bigbluebutton-html5/imports/ui/components/nav-bar/settings-dropdown/component.jsx
index bf79a4e706..bbf74258ad 100755
--- a/bigbluebutton-html5/imports/ui/components/nav-bar/settings-dropdown/component.jsx
+++ b/bigbluebutton-html5/imports/ui/components/nav-bar/settings-dropdown/component.jsx
@@ -4,7 +4,7 @@ import _ from 'lodash';
 import PropTypes from 'prop-types';
 import { withModalMounter } from '/imports/ui/components/modal/service';
 import EndMeetingConfirmationContainer from '/imports/ui/components/end-meeting-confirmation/container';
-import MeetingEndedComponent from '/imports/ui/components/meeting-ended/component';
+import { makeCall } from '/imports/ui/services/api';
 import AboutContainer from '/imports/ui/components/about/container';
 import SettingsMenuContainer from '/imports/ui/components/settings/container';
 import Button from '/imports/ui/components/button/component';
@@ -110,6 +110,15 @@ const defaultProps = {
 };
 
 class SettingsDropdown extends PureComponent {
+  static leaveSession() {
+    document.dispatchEvent(new Event('exitVideo'));
+    const LOGOUT_CODE = '403';
+    makeCall('userLeftMeeting');
+    // we don't check askForFeedbackOnLogout here,
+    // it is checked in meeting-ended component
+    Session.set('codeError', LOGOUT_CODE);
+    // mountModal(<MeetingEndedComponent code={LOGOUT_CODE} />);
+  }
   constructor(props) {
     super(props);
 
@@ -164,15 +173,6 @@ class SettingsDropdown extends PureComponent {
     );
   }
 
-  leaveSession() {
-    document.dispatchEvent(new Event('exitVideo'));
-    const { mountModal } = this.props;
-    const LOGOUT_CODE = '430';
-    // we don't check askForFeedbackOnLogout here,
-    // it is checked in meeting-ended component
-    mountModal(<MeetingEndedComponent code={LOGOUT_CODE} />);
-  }
-
   renderMenuItems() {
     const {
       intl, mountModal, amIModerator, isBreakoutRoom,