diff --git a/bigbluebutton-html5/imports/api/audio/client/bridge/kurento.js b/bigbluebutton-html5/imports/api/audio/client/bridge/kurento.js
old mode 100644
new mode 100755
index aa91ad5c31..95bd3414cf
--- a/bigbluebutton-html5/imports/api/audio/client/bridge/kurento.js
+++ b/bigbluebutton-html5/imports/api/audio/client/bridge/kurento.js
@@ -89,7 +89,10 @@ export default class KurentoAudioBridge extends BaseAudioBridge {
         };
 
         const onFail = (error) => {
-          const { reason } = error;
+          let reason = 'Undefined';
+          if (error) {
+            reason = error.reason || error.id || error;
+          }
           this.callback({
             status: this.baseCallStates.failed,
             error: this.baseErrorCodes.CONNECTION_ERROR,