diff --git a/bigbluebutton-html5/imports/utils/browserInfo.js b/bigbluebutton-html5/imports/utils/browserInfo.js
index b6a65481cc..235e22ceab 100644
--- a/bigbluebutton-html5/imports/utils/browserInfo.js
+++ b/bigbluebutton-html5/imports/utils/browserInfo.js
@@ -1,4 +1,5 @@
 import Bowser from 'bowser';
+import logger from '/imports/startup/client/logger';
 
 const userAgent = window.navigator.userAgent;
 const BOWSER_RESULTS = Bowser.parse(userAgent);
@@ -10,7 +11,29 @@ const isIe = BOWSER_RESULTS.browser.name === 'Internet Explorer';
 const isFirefox = BOWSER_RESULTS.browser.name === 'Firefox';
 
 const browserName = BOWSER_RESULTS.browser.name;
-const versionNumber = BOWSER_RESULTS.browser.version;
+
+const getVersionNumber = () => {
+  if (BOWSER_RESULTS.browser.version) return BOWSER_RESULTS.browser.version;
+
+  // There are some scenarios (e.g.; WKWebView) where Bowser can't detect the
+  // Safari version. In such cases, we can use the WebKit version to determine
+  // it.
+  if (isSafari && BOWSER_RESULTS.engine.version) return BOWSER_RESULTS.engine.version;
+
+  // If the version number is not available, log an warning and return Infinity
+  // so that we do not deny access to the user (even if we're uncertain about
+  // whether it's a supported browser).
+  logger.warn({
+    logCode: 'browserInfo_invalid_version',
+    extraInfo: {
+      userAgent,
+    },
+  }, 'Unable to determine the browser version number');
+
+  return 'Infinity';
+};
+
+const versionNumber = getVersionNumber();
 
 const isValidSafariVersion = Bowser.getParser(userAgent).satisfies({
   safari: '>12',