diff --git a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/audiocaptions/AudioCaptionsApp2x.scala b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/audiocaptions/AudioCaptionsApp2x.scala
index 93abe8bdb9..987aa4a216 100644
--- a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/audiocaptions/AudioCaptionsApp2x.scala
+++ b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/audiocaptions/AudioCaptionsApp2x.scala
@@ -4,6 +4,7 @@ import akka.actor.ActorContext
 
 class AudioCaptionsApp2x(implicit val context: ActorContext)
   extends UpdateTranscriptPubMsgHdlr
+  with TranscriptionProviderErrorMsgHdlr
   with AudioFloorChangedVoiceConfEvtMsgHdlr {
 
 }
diff --git a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/audiocaptions/TranscriptionProviderErrorMsgHdlr.scala b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/audiocaptions/TranscriptionProviderErrorMsgHdlr.scala
new file mode 100644
index 0000000000..a652050822
--- /dev/null
+++ b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/apps/audiocaptions/TranscriptionProviderErrorMsgHdlr.scala
@@ -0,0 +1,27 @@
+package org.bigbluebutton.core.apps.audiocaptions
+
+import org.bigbluebutton.common2.msgs._
+import org.bigbluebutton.core.bus.MessageBus
+import org.bigbluebutton.core.models.AudioCaptions
+import org.bigbluebutton.core.running.LiveMeeting
+
+trait TranscriptionProviderErrorMsgHdlr {
+  this: AudioCaptionsApp2x =>
+
+  def handleTranscriptionProviderErrorMsg(msg: TranscriptionProviderErrorMsg, liveMeeting: LiveMeeting, bus: MessageBus): Unit = {
+    val meetingId = liveMeeting.props.meetingProp.intId
+
+    def broadcastEvent(userId: String, errorCode: String, errorMessage: String): Unit = {
+      val routing = Routing.addMsgToClientRouting(MessageTypes.DIRECT, meetingId, "nodeJSapp")
+      val envelope = BbbCoreEnvelope(TranscriptionProviderErrorEvtMsg.NAME, routing)
+      val header = BbbClientMsgHeader(TranscriptionProviderErrorEvtMsg.NAME, meetingId, userId)
+      val body = TranscriptionProviderErrorEvtMsgBody(errorCode, errorMessage)
+      val event = TranscriptionProviderErrorEvtMsg(header, body)
+      val msgEvent = BbbCommonEnvCoreMsg(envelope, event)
+
+      bus.outGW.send(msgEvent)
+    }
+
+    broadcastEvent(msg.header.userId, msg.body.errorCode, msg.body.errorMessage)
+  }
+}
diff --git a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/pubsub/senders/ReceivedJsonMsgHandlerActor.scala b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/pubsub/senders/ReceivedJsonMsgHandlerActor.scala
index 72f6df7592..76e0995b3d 100755
--- a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/pubsub/senders/ReceivedJsonMsgHandlerActor.scala
+++ b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/pubsub/senders/ReceivedJsonMsgHandlerActor.scala
@@ -406,6 +406,8 @@ class ReceivedJsonMsgHandlerActor(
       // AudioCaptions
       case UpdateTranscriptPubMsg.NAME =>
         routeGenericMsg[UpdateTranscriptPubMsg](envelope, jsonNode)
+      case TranscriptionProviderErrorMsg.NAME =>
+        routeGenericMsg[TranscriptionProviderErrorMsg](envelope, jsonNode)
 
       // GroupChats
       case GetGroupChatsReqMsg.NAME =>
diff --git a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/running/MeetingActor.scala b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/running/MeetingActor.scala
index 19b482b0a2..aa84f65a01 100755
--- a/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/running/MeetingActor.scala
+++ b/akka-bbb-apps/src/main/scala/org/bigbluebutton/core/running/MeetingActor.scala
@@ -583,6 +583,7 @@ class MeetingActor(
 
       // AudioCaptions
       case m: UpdateTranscriptPubMsg                         => audioCaptionsApp2x.handle(m, liveMeeting, msgBus)
+      case m: TranscriptionProviderErrorMsg                  => audioCaptionsApp2x.handleTranscriptionProviderErrorMsg(m, liveMeeting, msgBus)
 
       // GroupChat
       case m: CreateGroupChatReqMsg =>
diff --git a/bbb-common-message/src/main/scala/org/bigbluebutton/common2/msgs/AudioCaptionsMsgs.scala b/bbb-common-message/src/main/scala/org/bigbluebutton/common2/msgs/AudioCaptionsMsgs.scala
index 495f325f45..64e6f672cd 100644
--- a/bbb-common-message/src/main/scala/org/bigbluebutton/common2/msgs/AudioCaptionsMsgs.scala
+++ b/bbb-common-message/src/main/scala/org/bigbluebutton/common2/msgs/AudioCaptionsMsgs.scala
@@ -1,5 +1,12 @@
 package org.bigbluebutton.common2.msgs
 
+object TranscriptionProviderErrorMsg { val NAME = "TranscriptionProviderErrorMsg" }
+case class TranscriptionProviderErrorMsg(header: BbbClientMsgHeader, body: TranscriptionProviderErrorMsgBody) extends StandardMsg
+case class TranscriptionProviderErrorMsgBody(
+    errorCode:    String,
+    errorMessage: String,
+)
+
 // In messages
 object UpdateTranscriptPubMsg { val NAME = "UpdateTranscriptPubMsg" }
 case class UpdateTranscriptPubMsg(header: BbbClientMsgHeader, body: UpdateTranscriptPubMsgBody) extends StandardMsg
@@ -14,6 +21,10 @@ case class UpdateTranscriptPubMsgBody(
 )
 
 // Out messages
+object TranscriptionProviderErrorEvtMsg { val NAME = "TranscriptionProviderErrorEvtMsg" }
+case class TranscriptionProviderErrorEvtMsg(header: BbbClientMsgHeader, body: TranscriptionProviderErrorEvtMsgBody) extends BbbCoreMsg
+case class TranscriptionProviderErrorEvtMsgBody(errorCode: String, errorMessage: String)
+
 object TranscriptUpdatedEvtMsg { val NAME = "TranscriptUpdatedEvtMsg" }
 case class TranscriptUpdatedEvtMsg(header: BbbClientMsgHeader, body: TranscriptUpdatedEvtMsgBody) extends BbbCoreMsg
 case class TranscriptUpdatedEvtMsgBody(transcriptId: String, transcript: String, locale: String, result: Boolean)
diff --git a/bigbluebutton-html5/imports/api/audio-captions/server/eventHandlers.js b/bigbluebutton-html5/imports/api/audio-captions/server/eventHandlers.js
index 9a8e2f1a96..1ac7583062 100644
--- a/bigbluebutton-html5/imports/api/audio-captions/server/eventHandlers.js
+++ b/bigbluebutton-html5/imports/api/audio-captions/server/eventHandlers.js
@@ -1,4 +1,6 @@
 import RedisPubSub from '/imports/startup/server/redis';
 import handleTranscriptUpdated from '/imports/api/audio-captions/server/handlers/transcriptUpdated';
+import handleTranscriptionProviderError from '/imports/api/audio-captions/server/handlers/transcriptionProviderError';
 
 RedisPubSub.on('TranscriptUpdatedEvtMsg', handleTranscriptUpdated);
+RedisPubSub.on('TranscriptionProviderErrorEvtMsg', handleTranscriptionProviderError);
diff --git a/bigbluebutton-html5/imports/api/audio-captions/server/handlers/transcriptionProviderError.js b/bigbluebutton-html5/imports/api/audio-captions/server/handlers/transcriptionProviderError.js
new file mode 100644
index 0000000000..ab5c5ae964
--- /dev/null
+++ b/bigbluebutton-html5/imports/api/audio-captions/server/handlers/transcriptionProviderError.js
@@ -0,0 +1,38 @@
+import Users from '/imports/api/users';
+import Logger from '/imports/startup/server/logger';
+
+export default async function handleTranscriptionProviderError({ header, body }) {
+  const {
+    meetingId,
+    userId,
+  } = header;
+
+  const selector = {
+    meetingId,
+    userId,
+  };
+
+  const {
+    errorCode,
+    errorMessage,
+  } = body;
+
+  const modifier = {
+    $set: {
+      transcriptionError: {
+        code: errorCode,
+        message: errorMessage,
+      },
+    },
+  };
+
+  try {
+    const numberAffected = await Users.updateAsync(selector, modifier);
+
+    if (numberAffected) {
+      Logger.error(`Transcription error errorCode=${errorCode} errorMessage=${errorMessage} meetingId=${meetingId}`);
+    }
+  } catch (err) {
+    Logger.error(`Problem setting transcription error: ${err}`);
+  }
+}