2019-12-17 01:59:54 +08:00
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---
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2020-05-04 18:39:37 +08:00
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name: Installation issue (not a support question)
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2019-12-17 01:59:54 +08:00
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about: Template for issues encountered during installation
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title: ''
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2021-04-05 00:39:36 +08:00
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labels: 'deploy: installation'
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2019-12-17 01:59:54 +08:00
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assignees: ''
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---
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2020-05-04 18:39:37 +08:00
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<!--PLEASE DO NOT FILE ISSUES FOR GENERAL SUPPORT QUESTIONS.
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This issue tracker is only for bbb development related issues.
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For support of BBB installation problems ask in the forum:
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https://groups.google.com/forum/#!forum/bigbluebutton-setup -->
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2019-12-17 01:59:54 +08:00
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**Describe the bug**
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A clear and concise description of what the bug is.
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**Installation type**
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Did you install manually or did you use the bbb-install script?
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2020-05-04 18:39:37 +08:00
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**Firewall and IP address type**
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Is your server behind a NAT or firewall? Does your BBB server have its own IPv4 addres?
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2019-12-17 01:59:54 +08:00
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**Console output**
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Please include the full console output from the install.
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**Additional context**
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Add any other context about the problem here.
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